S3Drive - Multiple usability issues

Hi, i am having quite a few issues that make using the application problematic on Windows. 1. All drives do not mount. I have added three rclone configs (onedrive/gdrive/s3), but only one of them (onedrive) mounts. Stopping and starting mounts manually produces same result. I can browse all mounts within the app itself. 2. Launching app at startup shows application window on each startup. All i need is for application to take care of mounts in the background. 3. Clicking X button and minimizing the window does not hide it to the tray. Clicking tray icon does nothing. Only way to hide the application window is to go into the tray menu. Doing this on every startup is not practical. 4. Clicking Logs in the tray menu seemingly does nothing, application window does not get focused so it was not clear that something happened at all. If application window is hidden, there is completely no indication where to look for logs. At this point i would like to request a refund. Please let me know how to do that. Thanks (edited)

7:34 AM

Managed to find logs

s3drive_log_20241130_093351867.csv

1.18 KB

Hi, Thanks for your feedback. 1. At the moment we support only single mount at the time, so when you click: "Start mount" it will mount currently of a currently selected profile. In the near future we will support multiple mounts: https://s3drive.canny.io/feature-requests/p/support-multiple-disk-mounts 2, 3. Minimizine to tray will likely be available in Q1 2025 https://s3drive.canny.io/feature-requests/p/desktop-app-minimize-to-tray-dont-close 4. This navigates to Logs directly in an open window of a S3Drive. If window isn't on the foreground then this might not be obvious to the user. We'll improve that in the future, but our manpower is currently focused elsewhere.

At this point i would like to request a refund. Please let me know how to do that. Thanks

We would be willing to extend your refund period... and if it's just about the drive mount / tray issue, we can make a deal that if we don't get it working to the end of January 2025, we'll refund your money

... but if your mind is already set we won't be holding you, we can refund straight away. If you would like to try app little bit longer (week or two) and then decide to refund later that's fine with us. For a refund please send a quick e-mail to support @ s3drive.app (or DM me) with either your invoice or order ID.

Support multiple disk mounts | Feature Requests | S3Drive

In such case e.g. one mount might be encrypted, the other one unencrypted.

Desktop app minimize to tray, don't close | Feature Requests | S3Drive

When one closes the desktop client using X (top-right) button, it should auto minimize to tray to ensure sync jobs keep on running.

Thank you for extending the refund period

good to know these features are on a near-term roadmap. ill try the app a bit longer. thank you